It’s not just discrimination against workers that gets employers in trouble. Bias against customers can land them in hot water, too.
Le-Fleur Mohamed—a Boca Raton mother of four and Muslim convert—pulled into a Chevron gas station last October to fill her tank. Consistent with her religious beliefs, she was wearing a head scarf. The attendant allegedly threw Mohamed’s money back at her and said, “You can’t come in here dressed like that.”
Mohamed called the Palm Beach Sheriff’s Department, which dispatched a deputy. When the attendant still refused to serve Mohamed, the deputy wrote up a report. But because the incident was a civil matter, he then left.
Mohamed contacted South Florida’s Council on American-Islamic Relations, which convinced Chevron to issue two letters of apology. However, the company never admitted any discrimination took place. Instead, it claims the attendant was simply refusing to sell to anyone wearing a head covering because of recent robberies in the area.
That doesn’t jibe with the deputy’s report, which specifically stated the attendant was “refusing to give her gas because of her religion.”
- How to Fire an Employee the Legal Way: 6 Termination Guidelines
- Focus on behavior, not possible disability when disciplining employees
- Bias against unemployed now illegal in New Jersey
- OfficeMax faces EEOC suit for Sarasota retaliation
- Review anti-discrimination practices to make sure they cover contract employees, too