Cincinnati firm settles religious discrimination claim — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily

Cincinnati firm settles religious discrimination claim

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in Discrimination and Harassment,Human Resources

Most religious discrimination lawsuits involve allegations of subtle mistakes—e.g., a manager didn’t understand that an em­­ployee had a legitimate need for religious accommodation. But there was nothing subtle about the allegations in a re­­­­cently settled case in­­volving Cincinnati-based Convergys Corp.

The suit arose after Shannon Fantroy applied for a customer service position at a Convergys call center. During an interview, she revealed that her religion bars her from working on the Jewish Sab­­bath, from sundown Friday to sundown Saturday. The Convergys recruiter cut off the interview then and there, stating that Fantroy would not even be considered for the job unless she could work Saturdays.

Fantroy complained to the EEOC, alleging Convergys failed to discuss possible religious accommodations. It was a slam-dunk case. Rather than going to trial, Convergys elected to set­­tle, agreeing to pay Fantroy $15,000.

A two-year consent decree re­­quires Convergys recruiters to be trained on religious discrimination. In addition, all job applicants will receive a notice stating that accommodations may be available.

Advice: Do you use outside re­­­­cruiters or staffing agencies to find employees? Make sure they have been trained to avoid discriminatory behavior.

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