Tech training goes online for Verizon employees — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily

Tech training goes online for Verizon employees

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Verizon employees logged more than 9 million training hours, including more than 60,000 hours for front-line sales and service representatives who learned to use new computer technology.

Most employees used technology to learn technology. The telecommunications giant delivers quick online and on-demand training lessons through videos, podcasts, blogs and an enterprise ­learning-management system, so employees anywhere in the world can participate.

The company offers more than 14,000 courses in a variety of formats, from classroom to self-directed online learning.

In 2011, Verizon invested nearly $300 million in the development, education and training of its employees, as well as nearly $100 million in tuition assistance to 31,000 employees.  

Contact: Ray McConville, Verizon, (908) 559-3504.

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