Insist on clarity

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in Office Communication,Workplace Communication

The warden says: “You can’t just go anywhere at any time you like. You’re going to be wearing an ankle sensor … You can leave your house between 7 a.m. and 6 p.m. for work. But other than that, you’ll only have a small window of opportunity to leave your house. Do you understand?”

“Yeah. Just which window should I use?” the convict asks.

Conversations around your conference table may not be any clearer. PowerPoints may elicit blank stares every time but never change. The report goes back with a passage marked, “Don’t understand,” but the author says, “It’s technical,” and leaves the wording as is.

Bottom line: Make yourself understood.

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