Be prepared to answer the question: Are you biased, or is employee overly sensitive? — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily

Be prepared to answer the question: Are you biased, or is employee overly sensitive?

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in Discrimination and Harassment,Human Resources

Every once in a while, you’ll run across an employee who is hyper­­sensitive to any criticism. She may even attribute it to bias against a protected status like race or sex, instead of accepting advice offered in a legitimate effort to encourage improvement.

What follows is usually an internal complaint, triggering an HR investigation into discrimination allegations.

You know what happens after your investigation finds no wrongdoing: The employee takes it to the next level by filing an EEOC complaint.

Rest assured that if you investigated and took the complaint seriously, the EEOC investigator will be favorably impressed. The complaint will likely be dismissed as lacking merit. Even if the employee then sues, chances are a court will quickly toss out the case.

Recent case: Lisa Weatherby, who is black, was an operations manager for FedEx. She was one of just a few black women in that position and had been promoted into manag...(register to read more)

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