A group of seven San Francisco janitors will split $180,000 to settle an EEOC lawsuit that alleged ABM Industries discriminated against Hispanic employees and retaliated against those who filed discrimination complaints with the EEOC.
The EEOC sued ABM, a nationwide cleaning services firm, after the janitors complained they had been fired and replaced by less senior, non-Hispanic workers.
ABM agreed to train supervisors on diversity and nondiscrimination issues. In addition, the company will provide its HR staff with a two-hour course on how to deal with race and national-origin discrimination and retaliation complaints. ABM also agreed to post notices on diversity issues in Spanish, Arabic, Chinese and English.
- Combat co-worker harassment with effective policy, prompt action
- Be patient and scrupulously fair when dealing with litigious employee who has complained
- Make sure you can justify salary differences
- Set clear job requirements to stop bias claims
- Be alert for hidden--or overt--bias when hiring manager rejects qualified candidate