A customer service rep at a call center went out on bereavement leave at least once a month. Lots of aunts and uncles, he said. According to a report in The Conference Board Review, the company got suspicious so it asked the employee to bring in a printed program from each funeral. The employee did …and those programs seemed to fit his story.
Finally, the HR department decided to check further. It called the funeral home, it said, to make sure it had the spelling of the deceased’s name correct. The discovery: The employee had a family member on the “inside” at the funeral home who was creating a fake program for each fake funeral, complete with photos of the deceased. Result: instant termination.
Lesson: Make sure your bereavement-leave policy includes a clause saying you may require documentation.
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