A recent study says that 40 percent of managers in the United States are considered “” by their employees. Yet most managers assume that their relationships with their employees are running smoothly.
Obviously, some of those bosses are wrong … and that can create major problems for a business. A Gallup poll says organizations are 50 percent less productive—and 44 percent less profitable— when serious boss-employee conflicts exist.
According to a new book, 30 Reasons Employees Hate Their Managers, some common employee complaints about , plus ways managers can silence them, include:
- “My boss doesn’t respect me.”
- Get to know your employees as people.
- Treat them as adults and respect their privacy.
- Recognize that employees have lives outside work and try to accommodate those needs.
- “Nobody appreciates my hard work.”
- Provide regular feedback and recognition.
- Mix an equal number of “thank-yous” and “good jobs” with your critiques. Ask employees for their ideas, and then use them.
- Thank and reward employees while they’re in the act of performing well; don’t wait for their next review.
- “There are different rules for different people.”
- Focus on being fair and consistent with the workload, pay, perks and appreciation.
- Be aware of the legal risks of making work decisions based on race, age, gender, religion or disability status.
- “My are useless.”
- Provide continuous feedback. Nothing in the review should come as a surprise.
- Involve employees in setting goals, and adapt a development mind-set.
- Focus on specific employee behaviors (and cite documented examples). Don’t criticize the person’s character traits.
- Conduct reviews on time.
- “My boss micromanages my work.”
- Realize that employees are not happy when they can’t make decisions. Delegate when possible.
- Allow employees to have more say in how they do their work.
- “We have too many meetings.”
- Institute a time limit on meetings.
- Use a meeting facilitator.
- “I hate coming to work.”
- Ask employees what specifically would improve their outlook. Try to at least meet them halfway.
- Consider how you can enrich jobs (or juggle tasks among employees) to make them more motivated.
- 10 Secrets to an Effective Performance Review
- How to Write Meeting Minutes
- 14 Tips on Business Etiquette
- Probe all complaints; even positive review can trigger retaliation claim
- Warn bosses: 'Getting even' can be retaliation
- Bottom-line idea: Avoid wild guesses
- Be prepared to justify newcomer's higher pay