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The right way to say ‘yes’

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in Workplace Communication

Sometimes saying “yes” to a co-worker’s request for help is unavoidable. But don’t let such requests spin your schedule out of control. Here’s how to help a co-worker without making your own productivity suffer:

Tell the person “yes,”
but remind him that he’ll owe you one. Next time you’re in a bind, he can take on something for you.

Inform the co-worker you’ll help this time,
but ask how the two of you can better plan for the next time.

Take control of the timetable.
Example: “I could do that for you, but not until the end of next week.”

Put a tough condition on your agreement.
Example: “If it would take only an hour, I’d be able to help, but I can’t give you more time than that.”

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