Federal employment: Training in how to complain pays off — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily

Federal employment: Training in how to complain pays off

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Sooner or later, someone is going to miss a legal update. A poster will remain on the bulletin board long after the law has been changed and new language is supposed to be posted. Or during orientation, a new employee will forget to sign off on receiving a handbook.

That’s why smart employers make sure their employees know the rules by providing the information several ways.

Recent case:
Lauro Vidal worked as a border patrol agent for 20 years until he was discharged. He missed a deadline to file an EEO complaint with the Department of Homeland Security (DHS) and told the court it was because out-of-date DHS posters provided incorrect contact information for the EEO counselors.

The court rejected his excuse because DHS had provided Vidal with the information he needed during training. (Vidal v. Chertoff, 07-40705, 5th Cir., 2008)

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