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One of the biggest challenges for managers is getting accurate information from staffers. After all, your decisions are only as good as the data you use to make them. To ensure that you get complete, correct answers to your questions, ask employees to provide supporting facts and figures. If they cannot draw upon documented data, ask them how they arrived at their answers. As you listen, determine whether the information can be verified or whether it’s really opinions or hunches disguised as fact.
You’ve been promoted… so now what? No one is born knowing how to be a supervisor. And no other job can prepare you for this challenging assignment. Now, you not only have to worry about your performance, you have to worry about how others perform, too. The good news is you can quickly add the “secrets” of successful managers to your supervisory toolkit....Click here to find out more.