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When you ask for your employees’ input, take a neutral stance. Beware of tipping your hand and revealing what you want or expect to hear. If you do, some respondents may simply feed you what they think you want instead of giving you honest feedback. Practice by planning exactly how you want to ask the question. Example: “Would you please give me your detailed thoughts on the way the new system is working?” works better than, “Do you think that new system has really lived up to its potential?”
High levels of employee engagement are critical in today’s competitive environment. And yet the vast majority of workers are either not engaged or are actively disengaged at work. The critical skills for overcoming that gap: effective internal communication....Click here to find out more.