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Whenever an employee shares some personal news, show interest and follow up. If she’s visiting a sick relative, ask how it went when she returns. If she’s taking an evening class, ask what she’s learning. Follow-up questions reinforce your concern for others and strengthen your appeal.
Time spent in meetings has been rising by 8% to 10% annually since 2000, according to a Bain & Co. report. Here's the good news: New technology and new findings on efficient time management are helping us establish new rules for effective meetings....Click here to find out more.