The most persuasive communicators balance advocacy and inquiry. Advocacy means you state what you think, know, want or feel. You express your own views, as opposed to asking about others’ views. Inquiry involves learning what others think, know, want or feel. The best conversationalists mix both skills—they do not dominate by blabbing about themselves, and they do not interrogate by badgering someone with constant, prying questions. You also can confirm understanding by expressing your ideas and then getting feedback from others.
Wondering how Microsoft® SharePoint® 2010 can improve your organization? Or maybe your department has moved all its file sharing, documentation and communication to SharePoint, but is using only a fraction of its capabilities....Click here to find out more.