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A new Internet software program allows users to hear their e-mail messages over the telephone and then compose a verbal reply to them. That means you can call in to your computer from a remote site and then respond instantly to any important e-mails. The program is Email Reader Plus, from Millennia Software in Saratoga, Calif., (888) 362-4573. Cost: $89.95.
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Do some of your employees require more "managing” than others? Do some enjoy pushing the limits, while others seem totally clueless about the problems they cause? From emotional drama queens to lazy slackers, all of these aggravating folks can be considered "Challenging Employees” — people who consume an inordinate amount of your time and energy, but are not really bad enough to fire....Click here to find out more.