Are you sure you’re right? — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
Even if a co-worker says he’s absolutely positive that he’s right, don’t accept such assurances blindly. Psychologists have found that the more convinced we are of our knowledge, the wider the gap between what we truly know and what we think we know. In one experiment reported in Money magazine (January 1997), subjects were asked which is longer, the Panama Canal or the Suez Canal, and how sure they were that they were right. Among those who they said were 90 percent certain, only 65 percent were right. Among those who were 60 percent certain, only 50 percent got the right answer. The results reveal how often we overestimate what we know, which can lead to misunderstandings and team divisiveness. It’s safer and smarter to demand evidence so that you don’t have to rely on mere assertions of correctness.
You can do more with Microsoft® Outlook® than just email! Most of us use Outlook for email. Some use it for both email and calendaring. But few of us know how to get calendaring and tasks to really help us manage our time and workload....Click here to find out more.