It’s not the end of the world, but to your employees, it feels like it could be. How you handle times of trouble for your company will decide whether or not your people come out unscathed.
Keep in mind that by continuing to set high standards, you demonstrate your belief that the crisis is only temporary. Here are some hands-on tactics to keep your staff running strong during tough times:
Spend some time with your employees. When the business hits crisis mode, it’s easy to forget about them. From time to time, visit and check in with your people.
Keep your personal feelings under wraps. Don’t snap at people just because things aren’t going your way. It’s not their fault.
Don’t abuse their time. This is a bad time to schedule several time-consuming, unnecessary meetings.
Encourage your employees to bring you bad news. Make a point to show that you can handle the good, the bad and the ugly with fairness.
Don’t let deadlines or expectations slide. Remind your employees about projects that are due.
Communicate immediately. When you hear news that will affect your staff, announce it as soon as possible.
Lead by example. Don’t offer false hope, but don’t let your self-confidence or enthusiasm slip either.
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