When concluding a phone conversation, wait an extra second before hanging up. You never know when the speaker will add a key point or remember to tell you something important. Let the other person hang up first. You benefit by giving the other person the last word.
From the presidential race and global diplomacy to the sports world, negotiation has been in the news of late. The issues are vastly different, but these negotiations have one thing in common: The parties view each other with distrust and sometimes dislike. How do you "bargain with the devil”?...Click here to find out more.