When concluding a phone conversation, wait an extra second before hanging up. You never know when the speaker will add a key point or remember to tell you something important. Let the other person hang up first. You benefit by giving the other person the last word.
The Advanced Admin: Professional Skills Workshop will leave you equipped to be a leader in your company and a partner with your supervisors. We'll also give you a valuable list of resources for administrative professionals to use as you strive to become an expert in your field....Click here to find out more.