Launch conversations with follow-up questions — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
Looking for a way to show more interest in your employees, rather than just adopting an all-business tone whenever you talk with them? Instead of greeting an employee with overused icebreakers such as “How’s it going?” ask a follow-up question based on something the person said to you in the past. Example: If an employee mentions that her son is graduating from school next week, approach the individual the following week and ask how she enjoyed the graduation ceremony. This way, you demonstrate that you care about the employee as a person, not just as a worker.
Robert Mnookin knows how … and this Harvard Law professor, international negotiating expert and bestselling author will share his secrets for how you can successfully negotiate with people you don't trust – or even like....Click here to find out more.