Launch conversations with follow-up questions

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in Leaders & Managers

Looking for a way to show more interest in your employees, rather than just adopting an all-business tone whenever you talk with them? Instead of greeting an employee with overused icebreakers such as “How’s it going?” ask a follow-up question based on something the person said to you in the past. Example: If an employee mentions that her son is graduating from school next week, approach the individual the following week and ask how she enjoyed the graduation ceremony. This way, you demonstrate that you care about the employee as a person, not just as a worker.

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