Most employees can spot a phony without any trouble. This is the boss who goes around all day making little canned speeches, saying things like “Hang in there, you’re a critical part of this team.”
The workers I know are a pretty cynical lot. They don’t put much stock in words—they prefer action. They’ll respect someone who works late with the troops during a crisis, but they won’t believe in someone who pontificates about dedication while taking long vacations and letting others do the dirty work.
Falsity has a role
Still, I confess that sometimes even the best leader has to fake it. I’ll be the first to admit that while sincerity is a worthy goal, in some cases it’s necessary or at least prudent to do a bit of pretending.
Here’s an example: Last year, I realized I’d have...(register to read more)