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When to fake it

Sincerity doesn’t always pay

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in Leaders & Managers,Office Management

I know many people who run successful companies, but when they enter a room, you just wince. They’re so full of BS that you don’t believe a word they say.

Most employees can spot a phony without any trouble. This is the boss who goes around all day making little canned speeches, saying things like “Hang in there, you’re a critical part of this team.”

The workers I know are a pretty cynical lot. They don’t put much stock in words—they prefer action. They’ll respect someone who works late with the troops during a crisis, but they won’t believe in someone who pontificates about dedication while taking long vacations and letting others do the dirty work.

Falsity has a role

Still, I confess that sometimes even the best leader has to fake it. I’ll be the first to admit that while sincerity is a worthy goal, in some cases it’s necessary or at least prudent to do a bit of pretending.

Here’s an example: Last year, I realized I’d have...(register to read more)

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