Tired of too much noise in staff meetings? Don’t allow attendees to whisper while someone else is speaking to the group. Sure, your instinct may be not to treat your employees like youngsters and tell them to settle down and pay attention. But by permitting them to talk amongst themselves and ignore the speaker, you send an implicit message that it’s acceptable not to listen. Consider how Erskine Bowles, President Clinton’s chief of staff, reportedly reacted when he noticed some aides chatting during a recent White House planning session. He said, “If you don’t have anything to contribute to this meeting, get the hell out.”
The 21st-century administrative professional needs to be a manager and a leader with advanced skills in communication, decision-making, collaboration, planning and project management. Successful executives need outstanding admins who are willing to effectively partner with them and find ways to work productively together....Click here to find out more.