Stay calm in a storm — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
If you manage someone who’s emotionally volatile and high strung, pay attention to how your personality reacts to theirs. You don’t want to become more impulsive or emotional in their presence. Strive to remain calm when interacting with them. Breathe evenly, remain physically still (no foot shaking or arm waving) and maintain an outward expression of neutrality. Even if you’re anxious on the inside, control what others can see. You don’t want to lose your composure just because you’re dealing with someone who irritates you.
The office is no longer the center of the universe. In today's connected world, more employees are doing work "out there”—either face-to-face with customers, in far-flung locations or simply in their pajamas. This has created new challenges and questions for managers and supervisors...Click here to find out more.