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Praise her sincerely for some aspect of her work that usually gets overlooked. Say how much you enjoyed reading her report or how gracefully she handles complaints. You can bet that whatever you say next—whether you’re about to ask for a favor or give instructions—will be met with her undivided attention.
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Like death and taxes, change is one of the certainties of life. And in today's business world, changes seem to be occurring at a faster and faster pace. For that reason, every manager must know how to successfully guide employees through the change process....Click here to find out more.