Brief bursts of impatience not only create stress, they also undermine your effectiveness. The next time you’re tempted to rail against something that irritates you, such as a series of touch-tone telephone prompts, ask yourself if you’ll still feel as upset in 24 hours. If not, fast-forward mentally so that you can remain outwardly calm.
If you’re flying solo in your HR department, you feel pulled in a million different directions at once. How can you navigate to meet the needs of all your internal customers, play a more strategic role in your organization — and keep yourself sane?...Click here to find out more.