Patience pays off — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
Brief bursts of impatience not only create stress, they also undermine your effectiveness. The next time you’re tempted to rail against something that irritates you, such as a series of touch-tone telephone prompts, ask yourself if you’ll still feel as upset in 24 hours. If not, fast-forward mentally so that you can remain outwardly calm.
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