Patience pays off — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
Brief bursts of impatience not only create stress, they also undermine your effectiveness. The next time you’re tempted to rail against something that irritates you, such as a series of touch-tone telephone prompts, ask yourself if you’ll still feel as upset in 24 hours. If not, fast-forward mentally so that you can remain outwardly calm.
In most cases, workplace bullying is subtle and difficult to recognize. To deal with these issues effectively, managers must first differentiate true bullying from lesser forms of workplace aggravation. They should also recognize that bullying is a game that requires two players: dominators aggressively attempt to intimidate, while victims meekly comply....Click here to find out more.