Take notes during calls — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
Always keep a pen and pad handy when you’re on the phone. That way, you can jot down what you want to say without interrupting the speaker. When it’s your turn to talk, refer to your written reminders to organize your points.
Business etiquette expert (and Emily's great-great-grandson) Daniel Post Senning will present a fast-paced, informative guide to how manners (good AND bad) can impact morale … staff turnover … and your bottom line....Click here to find out more.