Always keep a pen and pad handy when you’re on the phone. That way, you can jot down what you want to say without interrupting the speaker. When it’s your turn to talk, refer to your written reminders to organize your points.
If you’re flying solo in your HR department, you feel pulled in a million different directions at once. How can you navigate to meet the needs of all your internal customers, play a more strategic role in your organization — and keep yourself sane?...Click here to find out more.