A manager tells us that he only hires job applicants after calling them at 4:30 p.m. on Fridays at their current employer. He concludes that if they’re still at their desk at that late hour, then they’re truly committed. But not so fast. Beware of equating dedication with hours worked. Instead, measure quantifiable results: the number of files or orders processed, the number of customer calls handled or the percentage of prospects turned into clients (a useful gauge for salespeople). Why? Some individuals can linger in the office but not perform productive tasks. They might chat with colleagues, kill time making personal calls, play solitaire on the computer or surf the Internet. Remember: It’s better to employ someone who accomplishes more in a solid eight-hour day than a hanger-on who routinely remains at work for 10 hours but produces little or no additional value.
You work so hard to make a favorable impression on job candidates. But what happens when they show up for work? How are you handling the employee’s first hour, first day, first week and first months on the job?...Click here to find out more.