Adopt a problem-solving mentality — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
If you’re confronted with a problem, treat it as a puzzle that you must piece together. Whether your boss assigns you to clean up a messy personnel situation or you decide to take on a tough challenge on your own, strive to be specific and solution-oriented in how you contemplate the issue. Begin by drafting a list of to-do steps (such as gathering data, confirming facts, identifying secondary problems) and then implementing them promptly. Constantly think in terms of solutions by asking yourself, “What do I conclude from this?” and “How can I fix this?” Beware of lapsing into a resistanceoriented mind-set in which you fight the problem or overreact to it rather than addressing it decisively. If you dwell on its magnitude or complexity, you may become immobilized.
In the role of gatekeeper, assistants are a critical set of eyes and ears for their managers. But it's just as vital to be the voice, too. When assistants are empowered to speak up and take the lead in collaboration with their managers, the potential for increased productivity and professional growth is limitless....Click here to find out more.