Avoid oversmiling — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
Everyone likes a cheery, positive co-worker. But don’t overdo it. If you’re expressing a serious point, beware of grinning as you speak. Some people don’t realize just how much they smile, and it can undermine their credibility. Pay special attention if you tend to smile when you’re nervous or worried about delivering bad news. You need not look overly grim; purse your lips shut and set a professional tone.
Managers and HR professionals are routinely forced to discuss uncomfortable topics with employees. But most never learned how. This insightful webinar offers realistic sample dialogues to help you sidestep potential awkwardness and conduct clear, direct discussions with employees....Click here to find out more.