Everyone likes a cheery, positive co-worker. But don’t overdo it. If you’re expressing a serious point, beware of grinning as you speak. Some people don’t realize just how much they smile, and it can undermine their credibility. Pay special attention if you tend to smile when you’re nervous or worried about delivering bad news. You need not look overly grim; purse your lips shut and set a professional tone.
The entire manager/employee relationship is based on one thing: communication. Yet most managers don’t talk to their staff enough … don’t know what to talk about … or don’t know how to have the necessary conversations to motivate and improve performance....Click here to find out more.