When someone says something that ticks you off, don’t dwell on it. Some angry people mistakenly insist on talking about why they’re so agitated and focusing on what led up to their explosion. But when you’re flush with anger, reflecting on the past won’t help. Instead, look ahead and devise a short-term action plan. Discuss what needs to happen to rectify the situation or at least mitigate the damage. By plotting a productive, forward-looking strategy, you avoid letting slip the kind of nasty or irrational comments that you’ll regret later.
Your employee handbook can be an invaluable organizational tool … or an employment lawsuit waiting to happen. And in recent years, Congress and state legislatures have been busy enacting laws that directly affect your employee handbook. If you haven’t kept up, you could find yourself in court....Click here to find out more.