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Before you scold an employee, try posing an ideal question in which you let the employee ponder how to do better. Examples: “What would you have to do to increase your sales by 20 percent?” or, “Ideally, how would you approach this project to produce the best results?” The answer you get may save you from having to criticize.
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For organizations to succeed, executives, HR pros and administrative professionals must develop strategies to address not only engagement, but also related issues such as retention and talent attraction. This strategy must be in alignment with the organization's overall mission and culture....Click here to find out more.