When someone calls and wants you to make a big decision or negotiate a deal, call them back. Even if you only wait five minutes, it’s best to prepare and clear your mind rather than be caught off guard.
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Even the most hard-boiled negotiator has emotions. And understanding how to leverage yours — and your counterpart’s — can spell the difference between success and failure. While most negotiating training focuses on the rational side of negotiation, the emotional side has been neglected....Click here to find out more.