1. How many times a day do you check e-mail?
A. Once a day.
B. Twice a day.
C. Once an hour.
2. Under what circumstances will you check e-mail?
A. Only when expecting an important message.
B. Several times a day at regular intervals.
C. Whenever a new message has arrived.
D. Whenever I want to decompress or kill time.
3. When do you answer e-mail?
A. When a quick reply is necessary, right away.
B. At the end of the day, I answer that day’s batch of messages.
C. Whenever someone I know e-mails me.
D. Whenever anyone e-mails me.
4. How much do you tend to write in an e-mail?
A. Just the relevant facts or answers to the sender’s questions.
B. The main points, along with examples and/or asides to enliven the text.
C. A complete message with useful, interesting or funny attachments.
D. Whatever comes to mind.
While there are no right answers, beware of any C or D choices. These indicate a possible impulsiveness and lack of planning that prevents you from working smart. A and B answers are acceptable in most businesses, although if you receive more than five e-mails an hour you may need to check incoming messages more frequently and respond promptly.
- 14 Tips on Business Etiquette No matches