Set up a white board where everyone can see it. Each week, write a message that includes:
Goals. Number the team’s weekly objectives so that priorities are clear.
Rewards. Describe any incentives you’re dangling for those who deliver exceptional results. Example: Free dinner certificates to all employees who survey at least 20 customers by Friday.
Recognition. Mention star performers by name. Congratulate employees who deserve public thanks for their selfless effort or outstanding results. But don’t feel you must do it every week, and don’t always commend the same person.
Stakes. Pinpoint what’s at stake this week, such as a chance for the company to exceed last month’s numbers.
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