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Toot your horn using just the facts

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in Workplace Communication

Even if you’re a high-achieving superstar, bragging about your accomplishments won’t endear you to higher-ups. But modestly shrugging aside credit for your stellar work won’t advance your cause, either. The solution is to explain your achievements concisely by answering three key questions:

1. What did I do?

2. Whom did it please?

3. What’s the payoff?

Example: “I eliminated a form our purchasing managers used. Both the purchasing team and the VP of operations are delighted. They report cutting at least 20 minutes a day in wasted paperwork.”

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