Respond to setbacks by setting proper priorities — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
Your boss walks into your office to deliver bad news about a lost account, late shipment or assembly-line bottleneck. Score major points by replying like a CEO. How? Shove aside your worries that the setback will reflect poorly on you. Don’t rush to cover your patootie. Instead, take charge of fixing what’s broken. Ask questions, suggest short-term fixes and explore solutions. Frame the bad news as arising from circumstance, not character; that way, you can depersonalize it and solve it faster.