“Yes, it’s unusually messy. We’re juggling three big projects at once and time is short. I’m most efficient when everything I need to work on is right here, even though that creates clutter.”
You need to criticize an employee for careless work, but you want to preserve his self-esteem:
“I like many aspects of your performance, but there’s an area you need to work on. Your work is too sloppy. Your last three reports had a total of 10 errors. I realize everyone’s human, but I need you to check harder for accuracy.”
Your boss compliments you effusively for something you didn’t do:
“As much as I wish I could take full credit for that, my role was more limited. Some other folks around here deserve to hear what you said.”
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