Express bad news matter-offactly — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
Don’t assume you must sound crestfallen. If you’re too sad, panicky or jittery, you risk appearing overwhelmed. Speak clearly, state the facts and ask questions to shift both of you into problem-solving.
In the role of gatekeeper, assistants are a critical set of eyes and ears for their managers. But it's just as vital to be the voice, too. When assistants are empowered to speak up and take the lead in collaboration with their managers, the potential for increased productivity and professional growth is limitless....Click here to find out more.