Express bad news matter-offactly — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily

Express bad news matter-offactly

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Don’t assume you must sound crestfallen. If you’re too sad, panicky or jittery, you risk appearing overwhelmed. Speak clearly, state the facts and ask questions to shift both of you into problem-solving.

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