Criticize in three parts — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
If you want to make an employee aware of poor behavior, break your comments into threes. First, describe what the person did. Stick to observable behavior. Second, discuss how others reacted. Again, give an objective account. Finally, identify the consequences to the employee. Example: “You spoke for 10 minutes straight at the staff meeting. This caused others to rustle papers, talk among themselves and even leave the room. By talking so much, you risk losing the group’s attention and not doing justice to your ideas.”
Managers and HR professionals are routinely forced to discuss uncomfortable topics with employees. But most never learned how. This insightful webinar offers realistic sample dialogues to help you sidestep potential awkwardness and conduct clear, direct discussions with employees....Click here to find out more.