Explain your errors—briefly — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
You blundered. Now you want to apologize for, say, forgetting to do what you promised. Don’t overdo it. If you launch into a blow-by-blow account of why you screwed up, you’ll come across as overly defensive or incompetent. Instead, give a two-sentence apology. Example: “I’m sorry for not following through. I know what went wrong and it won’t happen again.” Unless you’re asked for the gory details, leave ‘em out.
Your employee handbook can be an invaluable organizational tool … or an employment lawsuit waiting to happen. And in recent years, Congress and state legislatures have been busy enacting laws that directly affect your employee handbook. If you haven't kept up, you could find yourself in court....Click here to find out more.