Explain your errors—briefly — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
You blundered. Now you want to apologize for, say, forgetting to do what you promised. Don’t overdo it. If you launch into a blow-by-blow account of why you screwed up, you’ll come across as overly defensive or incompetent. Instead, give a two-sentence apology. Example: “I’m sorry for not following through. I know what went wrong and it won’t happen again.” Unless you’re asked for the gory details, leave ‘em out.
After years of debate, the EEOC published controversial new guidance on employers' use of background-check policies and practices. Then, it used those guidelines to file a series of important lawsuits alleging violation of federal discrimination law. Every employer needs to be in compliance....Click here to find out more.