Explain your errors—briefly — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
You blundered. Now you want to apologize for, say, forgetting to do what you promised. Don’t overdo it. If you launch into a blow-by-blow account of why you screwed up, you’ll come across as overly defensive or incompetent. Instead, give a two-sentence apology. Example: “I’m sorry for not following through. I know what went wrong and it won’t happen again.” Unless you’re asked for the gory details, leave ‘em out.
A simple shift in the way you ask interview questions can dramatically boost your chances of identifying a candidate who'll succeed at the job. Research shows that behavioral interviewing no longer gives you all the results you used to get....Click here to find out more.