Explain your errors—briefly — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
You blundered. Now you want to apologize for, say, forgetting to do what you promised. Don’t overdo it. If you launch into a blow-by-blow account of why you screwed up, you’ll come across as overly defensive or incompetent. Instead, give a two-sentence apology. Example: “I’m sorry for not following through. I know what went wrong and it won’t happen again.” Unless you’re asked for the gory details, leave ‘em out.
Managing the endless details of executive travel is an important part of your job. Do it wrong, and it can create extreme stress for you â¦ your boss â¦ and the relationship between you. Do it right, however, and you'll both look good â and feel great....Click here to find out more.