Tolerate workers’ errors—to a point — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily

Tolerate workers’ errors—to a point

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in Leaders & Managers,Office Management

When you discover an employee made a mistake, don’t blow up just because it’s particularly costly. Instead, calibrate your response based on whether it’s a first-time or a repeat blunder. For first-time slip-ups, say, “Being wrong is acceptable, but staying wrong is unacceptable.” Consider disciplinary steps only if the individual fails to learn from the past.

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