Build rapport with higher-ups by listening for these three situations: when they tell personal anecdotes (especially from their childhood), when they offer sage advice, or when they brag. If you hear them indulge in any of these topics, ask at least one follow-up question. The benefit is twofold: You show you want to learn and you prolong their pleasure.
If you’re flying solo in your HR department, you feel pulled in a million different directions at once. How can you navigate to meet the needs of all your internal customers, play a more strategic role in your organization — and keep yourself sane?...Click here to find out more.