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Maximize every encounter with top brass

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in Workplace Communication

You work for someone who’s a virtual stranger. You see each other on occasion, but you don’t have real conversations. Here’s how to score points during your rare encounters:

1. Bunch your points. Pinpoint three actions, decisions or updates you want to give the boss. Deliver snappy one-sentence summaries of each item. Then keep quiet and field questions.

2. Follow up. In the moments before you and the boss start talking, remind yourself what issues you discussed last time. Then report on pending matters and follow up on anything you were asked to do—without being nagged.

3. Make “eyes and ears” comments. Feed the boss the latest organizational news. Examples: how your employees are reacting to a new procedure or recent chats you’ve had with other division heads. Use phrases like “You may be interested ...” or “I want to pass along some observations ...”

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