Get in the habit of telling employees, “Here’s what I admire about your performance.” Then give specific praise. Follow up by discussing “something that concerns me” without dramatics. Encourage them to give you the same two-sided feedback.
Work has changed. The office is no longer the center of the universe. In today’s connected world, more employees are doing work “out there”—either face-to-face with customers, in far-flung locations or simply in their pajamas....Click here to find out more.