Stress the benefits of doing good — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
Win compliance from employees by highlighting what’s to gain by cooperating, not what’s to lose if they don’t.
Consider a Yale University study with three groups of students, each given a lecture on dental hygiene. Group 1 heard a lecture dwelling on gum disease and tooth decay. Group 2 heard a similar but slightly toned down lecture. Group 3’s lecture barely covered neglect. It focused on the benefits of dental hygiene.
A week later, most Group 3 listeners were applying the advice, but those in the other two groups were not.
Minute taking is a skill that great admins should develop. Just like anything in life, practice makes perfect. The more you take minutes and prepare them, the better you get. Fight against your fear of taking minutes and learn to do it properly and with confidence....Click here to find out more.