Wait out “sentence trailers.” Some speakers don’t end their comments with finality. Instead, they habitually lose their steam. Don’t interrupt as soon as they trail off. Give them an extra 10 seconds to finish and they’ll feel ready to listen.
The entire manager/employee relationship is based on one thing: communication. Yet most managers don’t talk to their staff enough … don’t know what to talk about … or don’t know how to have the necessary conversations to motivate and improve performance....Click here to find out more.