To win over others, use the Given-Goal-Therefore model. Begin by building a base of agreement with a statement that’s a given: “We both agree that we’re losing business to rivals.” Get the other person nodding. Then present your goal: “I’d like to double our market share in six months.” Your listener will probably wonder, “How can we do that?” Conclude by answering that question: “Therefore, I propose that we invest in new people and systems.”
If you’re flying solo in your HR department, you feel pulled in a million different directions at once. How can you navigate to meet the needs of all your internal customers, play a more strategic role in your organization — and keep yourself sane?...Click here to find out more.