What’s tougher is admitting I’m wrong and asking my colleagues to forgive me. That’s downright painful. You never know when the other guy will say, “No way!” and storm off.
It’s easy to leave fences unmended, but it makes it harder for people to trust you. And when you’re the CEO, you need all the trust you can get.
Fight twin demons
Arrogance and stubbornness are hard to overcome. If I get an inflated sense of my own power, I’m not going to mend fences. I’ll just wall myself off. Time passes, we avoid each other, and we become silent enemies.
Arrogance is especially dangerous when you’re in charge. You’re not going to seek forgiveness if you prance around the office like a king.
A retired CEO who used to be on our board was like that. He’d make insulting statements or have senseless outbursts,...(register to read more)