Give employees a chance to backpedal — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
If a staffer makes a thoughtless or offensive remark—and you can tell he regrets it—don’t rush to lecture him. Instead, pause a few seconds while maintaining a poker face. See if he admits the comment was unprofessional. If he doesn’t, say, “I suppose you would like me to ignore what you just said.” Again, give him the opportunity to take it back. If he still refuses to acknowledge his unkind words, then explain your concern with his remark.
Your organization's odds of being targeted for an audit of your I-9 forms have skyrocketed in just the past few years. Plus, the feds have just proposed a brand-new "smart" version of the I-9 form with new requirements. What's new on the I-9 form? And are you next in line for an audit?...Click here to find out more.