Say ‘no’ and make it stick — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
When colleagues and staff ask you for favors, you may dread saying no. So you agree to help out. Compound this by dozens of requests a month and you’re buried. Next time, just say no. If they persist, stand by your no and offer an alternative. Example: “I can’t do that, but I can suggest a few other options.” If they still nag you, give a “no and here’s why” statement, such as: “Again, the answer’s no. The reason is ...”
Great leaders are confident and great leaders are assertive. Luckily, confidence and assertiveness are learned skills. They are skills that successful people perpetually refine, improve and strengthen. There are always opportunities to practice and build your confidence and assertiveness....Click here to find out more.