Reject behind-the-back comments — Business Management Daily: Free Reports on Human Resources, Employment Law, Office Management, Office Communication, Office Technology and Small Business Tax Business Management Daily
If an employee criticizes another person or team within your company, don’t just nod or ignore it. Say, “Don’t tell that to me. Go tell it to them.” This alerts employees that you don’t approve of bad-mouthing, and you expect them to level with each other.
In the role of gatekeeper, assistants are a critical set of eyes and ears for their managers. But it's just as vital to be the voice, too. When assistants are empowered to speak up and take the lead in collaboration with their managers, the potential for increased productivity and professional growth is limitless....Click here to find out more.